At Geeqo, we strive to offer you a smooth and satisfying shopping experience—even when your order is placed.

1. Return Eligibility

• Returns are accepted only if:
• The product is damaged, defective, or incorrect.
• A return request is raised within 48 hours of delivery.
• The product must be:
• Unused and in its original packaging
• Accompanied by the original invoice or order ID

Note: We do not accept returns for reasons such as change of mind, size issues (if size chart is followed), or personal dislike when ordered through Roposo Clout.

2. Non-Returnable Items

• Skincare, cosmetics, or hygiene-related items once opened or used
• Free gifts or promotional items
• Items marked as non-returnable on the Roposo product page

3. How to Request a Return

• Raise your return request.
• Alternatively, email us at support@geeqo.com with:
• Order ID
• Unboxing video (mandatory in case of damage/defect)
• Reason for return

4. Refund Process

• After your return is approved and the product is received & inspected, we’ll initiate a refund.
• Refunds are processed:
• To your original payment method
• Within 7–10 business days
• In case of Cash on Delivery, you may be asked to share your bank account or UPI details for refund.

5. Damaged / Missing / Wrong Product

• Share an unboxing video showing the issue clearly within 48 hours.
• We will investigate and either send a replacement or issue a full refund.

6. Cancellation Policy

• Orders placed via Roposo Clout cannot be cancelled once confirmed unless there is a delay in dispatch or stock unavailability.

Need Assistance?

📩 Email: support@geeqo.com

📞 Call/WhatsApp: +91-6394793589 (Mon–Sat, 10 AM to 6 PM)