1. Delivery Coverage

We deliver across India. Delivery is handled by reputed courier partners.

2. Shipping Time

Orders are processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

3. Shipping Charges

Shipping charges are calculated at checkout based on weight and delivery address. Free shipping may be available for qualifying orders.

4. Order Tracking

You will receive a tracking number via email or SMS once your order is dispatched.

5. Delivery Delays

We are not responsible for delays caused by courier services, natural calamities, or other unforeseen circumstances.

6. Damaged or Lost Items

If your order arrives damaged or goes missing, please contact us within 48 hours of delivery. We will investigate and offer a replacement or refund as applicable.

7. Return Shipping

If returning an item, the customer is responsible for the return shipping unless the item was damaged or incorrect.

8. Support

For any shipping-related queries, contact us at support@geeqo.com or call our helpline during business hours.